FAQ

  • What is the processing time?

  5-15 business days.

  • What is the shipping time?

  For orders within Europe it takes 2 to 7 business days
  International orders take 2 to 5 business days

  • Custom fees and taxes

  Customs/import fees are the recipient’s responsibility and are imposed by the country’s regulations to which the goods are shipped to.

  • Delivery to PO Boxes and Military bases

  We do not offer delivery to PO Boxes and Military bases.

  • Currency

  All of our prices are in Euros

  • Where are you located?

  We are from Europe, Lithuania

  • What is the price of shipping?

  We offer free worldwide delivery

  • What happens if my order arrives damaged?

  Do not worry about it, we can send a replacement or provide a partial refund according to the damage of the product

  • Do you offer price match policy?

  Within 7 days from the date of purchase, if the Price of the model you purchased at theartistcave.com is reduced, you can apply for Price Match and we will refund you the price difference.

  • Sales and Discounts

  During the sale period additional discounts are not being applied, that includes personal discount codes.